When you purchase or specify a Hunza luminaire, you get the benefit of the legendary Hunza reputation for high quality and long life. We back this up with our Black Label extended warranty, offering up to 10 years on copper and stainless body components and five years on aluminium body components and the integral PURE LEDTM system. When installed and maintained properly Hunza luminaires will last a lifetime so we keep serviceability firmly in mind when designing the components and system construction.

Hunza Lifetime Warranty
All Hunza stainless steel and copper luminaires have a ten-year replacement warranty on body components, subject to the standard conditions listed below. All glass lenses supplied with Hunza luminaires have a lifetime warranty.

Hunza Five Year Warranty
All Hunza aluminium luminaires with a UV stable powder-coat finish have a five-year replacement warranty on body components, subject to the standard conditions listed below.

• Hunza PURE LEDTM System
  Integral PURE LEDTM components have a five-year warranty.
• Third Party Components
  Coverage on plug-in (drop-in) LED lamps and power supplies is limited to
  the manufacturer’s warranty.
  
  

Standard Conditions:

1. Warranty is subject to proof of purchase being provided and begins at the date of invoicing from the factory.
   
   
2. All HUNZA luminaires must be installed according to the installation instructions supplied with the luminaires by a certificated electrician. The installer is solely responsible for determining the correct wiring of series or parallel luminaires.
   
   
3. The environment in which the fixture is to be installed must be considered carefully when selecting the finish. Copper or Stainless Steel luminaires are recommended for high-risk environments such as near salt water or salt laden air. Aluminium luminaires may not be covered by the full warranty in these situations.
   
   
4. For aluminium fixtures, warranty on the powder coat finish is excluded for failure due to exposure to excessive levels of chemical substances in the ground, fertilizers and water containing corrosive agents.
   
   
5. Stainless Steel requires regular cleaning with fresh water when installed in salty environments. (Refer to instructions supplied with luminaire). The warranty does not cover tea staining or surface pitting caused by inadequate maintenance procedures.
   
   
6. Hunza underwater fixtures are not covered by warranty in situations where there are chemical imbalances in the water.
   
   
7. Warranty excludes impact damage (except for glass lenses), incorrect installation and incorrect re-assembly.
   
   
8. Fixtures must be kept properly maintained, including replacement of gaskets and lenses when necessary and use of approved wattage lamps.
   
   
9. Hunza, at its discretion, may replace components to remedy the fault or supply the complete fixture.
   
   
10. Hunza warranty is limited to the repair or replacement of products ONLY. Labour charges will not be accepted.
    
    
11. Warranty on transformers is limited to 5 years, and applies only when transformers are installed in environments at less than 40 degrees Celsius ambient temperature.
    
    
12. Hunza will not be liable for any labour charges for any repair or replacement of defective drivers. Drivers have their own manufacturer warranty and any faults will be at the responsibility of the manufacturer.
    
    
13. Hunza reserves the right to limit liability on non-standard (custom designed) luminaires and/or delivery arrangements.
    
    
14. Damage caused by lightning strikes, high voltage spikes or incorrect polarity connection is not covered by the Black Label warranty.
    
    
15. Polycarbonate and acrylic lenses are limited to a 5 year warranty.
    N.B. Acrylic Quartz, Cloak, TIR or Bollard lenses must NOT be cleaned with any petrochemical substance. This will void the warranty.
    
    
16. Warranty excludes halogen lamps and lamp holders, which are consumable items.